McAfee, Inc. Jobs

Job Title:

Director, Retention Analytics & Forecasting - Remote

Role Overview:

Are you passionate about using analytics to monitor business performance, analyze trends and predict future outcomes? This is a unique opportunity to lead the team responsible for planning and forecasting a significant portion of McAfee’s business in the growing cybersecurity industry. If you love modeling business situations, investigating quantitative problems, and forecasting financial metrics, forecasting financial metrics, and investigating quantitative problems, then this role is for you!

As the Director of Retention Analytics & Forecasting, you will lead analytics for the Retention organization: lead annual business planning, develop forecasts, monitor and analyze trends and conduct business analysis to understand and communicate how the business is performing, isolate root causes of performance drivers, and predict how they will perform going forward. Your ability to solve complex problems while communicating in simple terms to an executive audience will be integral to your success in this role.

This is a remote position located in the United States. We will only consider candidates currently in the US and are not offering relocation assistance at this time. Travel may be required periodically for key meetings.

About the role:

• Lead development of annual plan model and business plan for the Retention organization, working closely with leadership of Retention, Finance, and Analytics organizations

• Develop monthly, quarterly, and annual forecasts of business performance and report on projections to executive leadership during regularly scheduled or ad hoc forums

• Embed best practices and continuously improve forecasts of business performance (bookings, retention rate, and related KPIs)

• Analyze metrics and forecasts to understand business performance and compare vs. expectations (bookings, retention rate, and related KPIs)

• Prepare reports and presentations to highlight trends in business metrics and implications for future performance

• Develop weekly, monthly, quarterly, and annual reports on business performance to support reporting cadence with executive leadership and the board of directors

• Be a retention metric expert – know the ins and outs of the retention business metrics and what customer attributes and behaviors drive changes to the metrics

• Perform analysis on key business indicators across various dimensions of the business (geography, channel, product, tenure) to estimate past or predictive impact of initiatives or external drivers

• Identify and drive improvements to data collection and processing to support improved insights from business metrics and more accurate forecasts

• Lead reporting automation to support business performance measurement

• Manage a team of Analysts within your organization

About you:

• 7+ years of experience in an Analytical, Finance, or similar role; 3+ years people management

• Passion for number crunching and logical problem-solving intellectual challenges

• Management consulting experience highly preferred

• Able to structure and solve exploratory problems with innovative approaches and creative solutions

• Able to work independently and proactively, identifying issues and raising them to management, as well as offering potential solutions

• Exhibit excellent analytical skills and ability to communicate complex concepts in simple terms through verbal and written communications and presentation materials

• Expertise in Excel and proficiency with MS Office suite (PowerPoint, Word, Outlook)

• Tableau mastery a huge plus

• Python, SQL, or other programming experience is preferred

• Bachelor degree in Statistics, Mathematics, Computer Science, Engineering, or similar analytical field preferred; MBA or Masters degree preferred

• Familiarity with global businesses, tech industries, software-as-a-service business models, B2C & B2B2C distribution channels is desirable

• Effective decision-making skills; can choose a prompt course of action amongst options involving uncertainty or risk

• Comfort with uncertainty, flexibility to changing priorities and timelines, and ability to thrive in a fast-paced environment

• Able to work with different business units, across multiple time zones and countries, to communicate findings and practices company-wide

• Self-starter with an inquisitive personality who constantly enjoy trying new things

• Strong attention to detail with a high degree of accuracy in analysis and reporting

• Team player who develops strong relationships, is able to influence stakeholders, and drive cross-functional alignment to accomplish strategic objectives

#LI - remote

Company Overview

McAfee is a leader in personal security for consumers. Focused on protecting people, not just devices, McAfee consumer solutions adapt to users’ needs in an always online world, empowering them to live securely through integrated, intuitive solutions that protects their families and communities with the right security at the right moment.

Company Benefits and Perks:

We work hard to embrace diversity and inclusion and encourage everyone at McAfee to bring their authentic selves to work every day. We offer a variety of social programs, flexible work hours and family-friendly benefits to all of our employees.

• Bonus Program

• 401k Retirement Plan

• Medical, Dental, Vision, Basic Life, Short Term Disability and Long-Term Disability Coverage

• Paid Parental Leave

• Support for Community Involvement

• 14 Paid Company Holidays

• Unlimited Paid Time Off for Exempt Employees

• 96 Hours of Sick Time and 120 Hours of Vacation for Non-Exempt Employees Accrued Each Year

We're serious about our commitment to diversity which is why McAfee prohibits discrimination based on race, color, religion, gender, national origin, age, disability, veteran status, marital status, pregnancy, gender expression or identity, sexual orientation or any other legally protected status.

The starting pay range for this position is $141,680.00-$232,760.00. McAfee takes into consideration an individual’s skillset, experience and location in making final salary determinations. For further details, please discuss with the Talent Acquisition Partner.

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